Step-by-Step: How to Effortlessly Cancel SiriusXM on Phone and Online[2024]


SiriusXM, renowned for its vast array of satellite radio and online audio entertainment options, often finds its way into our daily lives, offering music, news, sports, and more. However, there may come a time when you need to cancel your subscription, whether due to changes in your entertainment preferences, budget considerations, or other personal reasons. Cancelling SiriusXM can seem daunting, especially if you need to familiarize yourself with the various channels and procedures involved. This article aims to simplify that process, providing a clear, step-by-step guide on effectively canceling your SiriusXM subscription. Whether you’re looking to cancel via phone, online, on your mobile device, or under exceptional circumstances like a free trial or third-party billing, this guide covers you. 

 How to Cancel SiriusXM by Phone

Steps to Cancel via Phone

Cancelling your SiriusXM subscription over the phone is a straightforward process. Here’s how you can do it:

  1. Prepare Your Account Information: Ensure you have your account number or RadioID (ESN or RID) ready before calling. This information is crucial for the customer service representative to locate your account and assist with the cancellation.
  2. Call Customer Service: Dial the SiriusXM customer service number at 1-866-635-8641. This line is open from 8 AM to 11 PM EST, Monday to Saturday, and until 8 PM on Sundays​​​​​​.
  3. State Your Intent: Once connected with a representative, clearly state your wish to cancel the service. Be prepared to provide your account details and the reason for cancellation.

What to Expect During the Call

During the phone call, the customer service representative may ask why you canceled. It’s not uncommon for them to offer solutions to any issues you might be experiencing or present you with special offers and discounts in an attempt to retain your subscription​​. While these offers might be tempting, staying focused on your request is essential if you are determined to cancel. Politely but firmly insist on proceeding with the cancellation. Remember, as a customer, you can cancel your service anytime.

How to Cancel SiriusXM Online

Canceling Through the SiriusXM Website

For those who prefer the convenience of online cancellation, follow these steps:

  1. Access the SiriusXM Website: Visit and log in to your account. You’ll need your username and password for this step.
  2. Navigate to Account Management: Once logged in, click on your Profile icon, usually in the page’s upper right corner. From there, select ‘Manage My Account’​​.
  3. Request Cancellation: In the account management section, look for an option that says ‘I want to’ or similar. Click on this and then choose ‘Cancel my Subscription’ from the dropdown menu. Follow any additional prompts to complete the cancellation process​​​​.

Canceling via Your SiriusXM Account

If you signed up for SiriusXM online, you can also cancel directly through your SiriusXM account:

  1. Log In to Your Account: Go to the SiriusXM website and log into your XM radio account.
  2. Manage Subscription: Navigate to the ‘Manage Your Account’ section after logging in. Here, you can change your billing information and access the option to cancel your service​​.

It’s important to note that while the online cancellation process is convenient, you may have access to a different level of customer support than you would over the phone. However, it’s a quick and efficient method for those who prefer to avoid a call.

 Canceling SiriusXM on Mobile Devices

 iOS Devices

If you subscribed to SiriusXM through an iOS device, the cancellation process is integrated within the device’s settings:

  1. Open Settings: On your iPhone, go to the Settings app.
  2. Access Subscriptions: Tap on your Profile icon at the top of the screen, then select ‘Subscriptions.’
  3. Cancel Subscription: From the list of subscriptions, find and select SiriusXM. Then, tap on ‘Cancel Subscription.’ Your subscription will remain active until the end of the current billing period but will not renew​​​​.

Android Devices

For users who subscribed via an Android device, the Google Play Store offers a simple cancellation option:

  1. Launch Google Play Store: Open the Google Play Store app on your Android device.
  2. Select Payments & Subscriptions: Tap on your Profile icon in the top-right corner, then choose ‘Payments & Subscriptions’ followed by ‘Subscriptions’​​​​.
  3. Cancel the SiriusXM Subscription: Locate the SiriusXM app in your list of subscriptions, select it, and tap ‘Cancel Subscription.’ Like iOS, the subscription will stay active until the end of the current billing cycle but will not renew​​​​.

It’s important to remember that if you don’t see SiriusXM listed in your subscriptions, you might have used a different method to subscribe, or you could be logged into the wrong account.

Exceptional Cases in Canceling SiriusXM

Canceling a Free Trial

If you’re looking to cancel a free trial of SiriusXM, the process is similar to canceling a regular subscription:

  1. Log Into Your Account: Access your SiriusXM account through the website.
  2. Navigate to Account Management: In the ‘Manage Your Account’ section, look for options regarding your current trial subscription​​.
  3. Contact Customer Support: You may need to contact customer support via chat or phone (1-888-539-7474) to finalize the cancellation of a free trial​​.

 Canceling a Third-Party Billed Subscription

If your SiriusXM subscription is billed through a third party (like a service provider or as part of a package deal):

  1. Contact the Third Party: You’ll need to reach out directly to the company or service that is billing you for SiriusXM.
  2. Request Cancellation: Explain that you wish to cancel the SiriusXM service. They will guide you through their specific cancellation process​​​​.

Canceling SiriusXM on Roku

For those who subscribed to SiriusXM via Roku, cancellation can be done through the Roku platform:

  1. Access Roku Account: Visit the Roku website and log into your account.
  2. Manage Subscriptions: Navigate to ‘Manage your subscriptions’ and look for your SiriusXM subscription​​.
  3. Cancel Subscription: Select SiriusXM and then choose to cancel the subscription. You may be asked to provide a reason before the cancellation is processed​​.

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FAQs Section

Can I cancel SiriusXM anytime?

  • Yes, you can cancel your SiriusXM subscription at any time. However, the cancellation process may vary depending on how you initially subscribed (phone, online, through a mobile device, etc.).

What happens after I cancel my subscription?

  • After cancellation, your service will continue until the end of the current billing period. Future payments will be stopped, but you won’t receive a refund for the current period if you’ve already been billed​​​​.

Are there any cancellation fees?

How do I find my account number or RadioID?

  • Your account number and RadioID (ESN or RID) are usually in the top-right corner of your account center or on your SiriusXM radio display. Having this information ready can streamline the cancellation process​​​​.

Will I receive a prorated refund upon cancellation?

  • SiriusXM does not usually offer prorated refunds for partial months of service. Your access to the service will continue until the end of the current billing cycle​​.


Canceling your SiriusXM subscription doesn’t have to be a complicated process. Whether you cancel by phone, online, through your mobile device, or in other specific circumstances, this guide provides clear and concise steps to help you through it. Remember to have your account details handy and be clear about your decision to cancel. If you encounter any difficulties, don’t hesitate to get in touch with SiriusXM customer support for assistance. We hope this guide makes your cancellation process smooth and hassle-free.

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